Acceptable Use Policy (AUP)
Background
TechMeridian's
Acceptable Use Policy (AUP) is designed to provide a clear
understanding of the rules, regulations and restrictions regarding
the use of TechMeridian's services.
From
time to time TechMeridian may impose reasonable rules and regulations
regarding the use of its services. The AUPs are not exhaustive and
TechMeridian reserves the right to modify the AUPs at any time,
effective upon either the posting of the modified AUPs to
www.TechMeridian.com or notification of the modified AUPs.
By
registering for and using the services, and thereby accepting the
terms and conditions of the Terms of Service Agreement or its
equivalent, you agree to abide by the AUPs as modified from time to
time. Any violation of the AUPs may result in the suspension or
termination of your account or such other action as TechMeridian
deems appropriate. An unlisted activity may also be a violation of
the AUPs if it is illegal, irresponsible, or disruptive use of the
Internet. No credits will be issued for any interruption in service
resulting from policy violations.
VIOLATION
OF ANY AUP IS STRICTLY PROHIBITED AND MAY RESULT IN THE IMMEDIATE
TERMINATION OR SUSPENSION OF THE SERVICES YOU RECEIVE FROM
TECHMERIDIAN. YOU SHALL REMAIN SOLELY LIABLE AND RESPONSIBLE FOR YOUR
USE OF THE SERVICES AND ANY AND ALL CONTENT THAT YOU DISPLAY, UPLOAD,
DOWNLOAD OR TRANSMIT THROUGH THE USE OF THE SERVICES. "CONTENT"
INCLUDES, WITHOUT LIMITATION, YOUR E-MAIL, WEB PAGES, PERSONAL HOME
PAGES, AND DOMAIN NAMES. IT IS TECHMERIDIAN 'S POLICY TO TERMINATE
REPEAT INFRINGERS. TECHMERIDIAN RESERVES THE RIGHT TO REFUSE
SERVICE TO ANYONE AT ANY TIME
Customer
Security Responsibilities
The
customer is solely responsible for any breaches of security affecting
servers under customer control. If a customer's server is involved in
an attack on another server or system, it will be shut down and an
immediate investigation will be launched to determine the
cause/source of the attack. In such event, the customer is
responsible for the cost to rectify any damage done to the customer's
server and any other requirement affected by the security breach. The
labor used to rectify any such damage is categorized as emergency
security breach recovery and is currently charged at \$195 USD per
hour. Enquiries regarding security matters may be directed to
abuse@techmeridian.com
System
And Network Security Violations of system or network security are
prohibited, and may result in criminal and civil liability.
TechMeridian may investigate incidents involving such violations and
may involve and will cooperate with law enforcement if a criminal
violation is suspected. Examples of system or network security
violations include, without limitation, the following:
Unauthorized
access to or use of data, systems or networks, including any attempt
to probe, scan or test the vulnerability of a system or network or to
breach security or authentication measures without express
authorization of the owner of the system or network.
Unauthorized
monitoring of data or traffic on any network or system without
express authorization of the owner of the system or network.
Interference
with service to any user, host or network including, without
limitation, mailbombing, flooding, deliberate attempts to overload a
system and broadcast attacks.
Forging
of any TCP-IP packet header or any part of the header information in
an e-mail or a newsgroup posting.
High-risk
services, which are services which tend to attract denial of service
attacks, are strictly prohibited. This includes, but is not limited
to, IRC related services and selling of shell accounts.
Violators
of the policy are responsible, without limitations, for the cost of
labor to clean up and correct any damage done to the operation of the
network and business operations supported by the network, and to
respond to complaints incurred by TechMeridian. Such labor is
categorized as emergency security breach recovery and is currently
charged at \$195 USD per hour required. Enquiries regarding security
matters may be directed to abuse@TechMeridian.com. TechMeridian is
concerned with the privacy of online communications and web sites. In
general, the Internet is neither more nor less secure than other
means of communication, including mail, facsimile, and voice
telephone service, all of which can be intercepted and otherwise
compromised. As a matter of prudence , however, TechMeridian urges
its customers to assume that all of their online communications are
insecure. TechMeridian cannot take responsibility for the security of
information transmitted over TechMeridian's facilities.
Password
Protection
The customer is responsible for protecting
customer's password and for any authorized or unauthorized use made
of customer's password. The customer will not use or permit anyone to
use TechMeridian's service to guess passwords or to access other
systems or networks without authorization. TechMeridian will fully
cooperate with law enforcement authorities in the detection and
prosecution of illegal activity.
Contact
Information
Customers
are responsible for maintaining their contact information in the
ticketing system such that the email address is always reachable even
in the event of their TechMeridian servers being shut down.
Internet
Etiquette
The customer is expected to be familiar with and
to practice good Internet etiquette (Netiquette). The customer will
comply with the rules appropriate to any network to which
TechMeridian may provide access. The customer should not post,
transmit, or permit Internet access to information the customer
desires to keep confidential. The customer is not permitted to post
any material that is illegal, libelous, tortuous, indecently depicts
children or is likely to result in retaliation against TechMeridian
by offended users. TechMeridian reserves the right to refuse or
terminate service at any time for violation of this section. This
includes advertising services or sites via IRC or USENET in clear
violation of the policies of the IRC channel or USENET group.
Copyright
Infringement - Software Piracy Policy
The TechMeridian
network may only be used for lawful purposes. Transmission,
distribution, or storage of any information, data or material in
violation of United States or state regulation or law, or by the
common law, is prohibited. This includes, but is not limited to,
material protected by copyright, trademark, trade secret, or other
intellectual property rights. Making unauthorized copies
of software is a violation of the law, no matter how many copies you
are making. If you copy, distribute or install the software in ways
that the license does not allow, you are violating federal copyright
law. If caught with pirated software, you or your company may be
liable under both civil and criminal law, and you may be fined up to
$250,000 and/or receive up to 5 years in jail. In compliance
with the Digital Millenium Copyright Act (the "DMCA"),
please send DMCA notifications of claimed copyright infringements to
abuse@TechMeridian.com. TechMeridian will cooperate fully with
any civil and/or criminal litigation arising from the violation of
this policy.
Network
Responsibility Customers have a responsibility to use the
TechMeridian network responsibly. This includes respecting the other
customers of TechMeridian. TechMeridian reserves the right to suspend
and or cancel service with any Customer who uses the TechMeridian
network in such a way that adversely affects other TechMeridian
customers. This includes but is not limited to:
Attacking
or attempting to gain unauthorized access to servers and services
that belong to TechMeridian or its customers (i.e. computer hacking),
and/or
Participating
in behavior which result in reprisals that adversely effect the
TechMeridian network or other customers' access to the TechMeridian
network.
TechMeridian
will react strongly to any use or attempted use of an Internet
account or computer without the owner's authorization. Such attempts
include, but are not limited to, "Internet Scanning"
(tricking other people into releasing their passwords), password
robbery, security hole scanning, port scanning, etc. Any unauthorized
use of accounts or computers by a TechMeridian customer, whether or
not the attacked account or computer belongs to TechMeridian, will
result in severe action taken against the attacker. Possible actions
include warnings, account suspension or cancellation, and civil or
criminal legal action, depending on the seriousness of the attack.
Any attempt to undermine or cause harm to a server, or customer, of
TechMeridian is strictly prohibited.
Violations
of this policy may be reported directly to the FBI's Infrastructure
Protection & Computer Intrusion Squad at
http://www.fbi.gov/programs/ipcis/ipcis.htm. TechMeridian will
cooperate fully with any civil and/or criminal litigation arising
from the violation of this policy.
Lawful
Purpose
All services may be used for lawful purposes only.
Transmission, storage, or presentation of any information, data or
material in violation of any applicable law, regulation, or AUP is
prohibited. This includes, but is not limited to:
copyrighted
material or material protected by trade secret and other statute
or dissemination of harmful or fradulent content.
Using
any TechMeridian service or product for the purpose of participating
in any activity dealing with subject matters that are prohibited
under applicable law is prohibited.
Any
conduct that constitutes harassment, fraud, stalking, abuse, or a
violation of federal export restriction in connection with use of
TechMeridian services or products is prohibited. Using the
TechMeridian network to solicit the performance of any illegal
activity is also prohibited, even if the activity itself is not
performed. In addition, knowingly receiving or downloading a file
that cannot be legally distributed, even without the act of
distribution, is prohibited.
Servers
hosted within TechMeridian network are open to the public. You are
solely responsible for your usage of the TechMeridian network and
servers and any statement you make on servers hosted within the
TechMeridian network may be deemed "publication" of the
information entered. Acknowledging the foregoing, you specifically
agree not to use our service in any manner that is illegal or
libelous.
Child
Pornography on the Internet
Our policy on child
pornography is zero tolerance. TechMeridian will cooperate fully with
any criminal investigation into a Customer's violation of the Child
Protection Act of 1984 concerning child pornography. Customers are
ultimately responsible for the actions of their clients over the
TechMeridian network, and will be liable for illegal material posted
by their clients.
According
to the Child Protection Act, child pornography includes photographs,
films, video or any other type of visual presentation that shows a
person who is or is depicted as being under the age of eighteen years
and is engaged in or is depicted as engaged in explicit sexual
activity, or the dominant characteristic of which is the depiction,
for a sexual purpose, of a sexual organ or the anal region of a
person under the age of eighteen years or any written material or
visual representation that advocates or counsels sexual activity with
a person under the age of eighteen years.
Violations
of the Child Protection Act may be reported to the U.S. Customs
Agency at 1-800-BEALERT
Adult
Content on the Internet
TechMeridian will provide
notification and will inform any customers in writing of improper
materials on our servers. However, TechMeridian reserves the right to
disconnect any customers immediately.
Commercial
Advertisements with E-mail
TechMeridian takes a zero
tolerance approach to the sending of Unsolicited Commercial E-mail
(UCE) or SPAM over our network. Very simply, this This means that
customers of TechMeridian may not use or permit others to use our
network to transact in UCE. Customers of TechMeridian may not host,
or permit hosting of, sites or information that is advertised by UCE
from other networks. Violations of this policy carry severe
penalties, including termination of service.
Sending
a message, especially an advertisement, to more than five recipients,
is by itself spamming unless the individuals have specifically
requested to be added to a mailing list on that topic. This includes
both commercial advertisements and informational messages sent to
recipients via electronic mail (email) as well as off-topic messages
posted in Usenet discussion groups where the recipient has not
requested or invited the message. Mailing lists must be true opt-in
mailing lists. Before sending any email to a listed user, a
confirmation email, with a tracking number, must be sent to the new
subscriber, to which they must respond with a confirmation that they
wish to be added to the list. You must keep these confirmations on
file, so that in the case that a spam complaint is made against you,
you have proof that the user did indeed opt-in. In addition, you must
provide at least one easy way to opt out; see the MAPS guidelines
(http://mail-abuse.org/rbl/manage.html) for details. Opt-out requests
must be honored immediately.
E-mail
is a person-to-person medium, not a broadcast medium.
Customers
of TechMeridian are strictly prohibited from using or permitting
others to use UCE or SPAM over our network. As our Customers are
ultimately responsible for the actions of their clients over the
TechMeridian network, it is advisable that Customers develop a
similar, or stricter, policy for their clients.
Violation
of TechMeridian's SPAM policy will result in severe penalties. Upon
notification of an alleged violation of our SPAM policy, TechMeridian
will initiate an immediate investigation (within 48 hours of
notification). During the investigation, TechMeridian may restrict
customer access to the network to prevent further violations. If a
customer is found to be in violation of our SPAM policy, TechMeridian
may, at its sole discretion, restrict, suspend or terminate
customer's account. Further, TechMeridian reserves the right to
pursue civil remedies for any costs associated with the investigation
of a substantiated policy violation. TechMeridian will notify law
enforcement officials if the violation is believed to be a criminal
offense.
Violation
of TechMeridian's SPAM policy may be reported
to abuse@TechMeridian.com
IP
Address Overlap
TechMeridian administers the network on
which customer servers reside. The customer cannot use IP addresses
which were not assigned to them by TechMeridian staff. Any server
found using IPs which were not officially assigned will be suspended
from network access until such time as the IP addresses overlap can
be corrected.
IRC
TechMeridian
does not allow the use of IRC on the TechMeridian network. This
includes, but is not limited to, the use of IRC clients, server
software, bots or anything related to IRC. Violators' servers will be
suspended.
Billing
The
customer understands that the customer is responsible for paying for
any network resources that are used to connect the customer's server
to the Internet. The customer may request that the customer's server
be disconnected from the Internet, but the customer will still be
responsible for paying for any network resources used up to the point
of suspension or cancellation.
Suspension
TechMeridian
reserves the right to suspend network access to any customer if, in
the judgment of the TechMeridian network administrators, the
customer's server is the source or target of the violation of any of
the other terms of the AUPs or for any other reason which
TechMeridian chooses. If inappropriate activity is detected, all
accounts of the Customer in question will be deactivated until an
investigation is complete. Prior notification to the Customer is not
assured. In extreme cases, law enforcement will be contacting
regarding the activity. The customer will not be credited for the
time the customer's machines were suspended. The Customer will be
credited on a prorated basis based on the monthly fees the Customer
pays for the servers that are suspended for the time the Customer's
machines were suspended.
Cancellation
TechMeridian
reserves the right to cancel service at any time. If inappropriate
activity is detected, all accounts of the customer in question will
be deactivated until an investigation is complete. Prior notification
to the Customer is not assured. In extreme cases, law enforcement
will be contacting regarding the activity. All fees paid in advance
of cancellation are non-refundable if TechMeridian institutes its
right of cancellation. Any violation of policies which results in
extra costs will be billed to the customer (i.e. transfer, space
etc.).
Indemnification
TechMeridian
wishes to emphasize that in signing the Master Services Agreement or
its equivalent, customer indemnifies TechMeridian for any violation
of the Master Services Agreement or its equivalent, law or AUP that
results in loss to TechMeridian or the bringing of any claim against
TechMeridian by any third-party. This means that if TechMeridian is
sued because of a customer's or a customer of a customer's activity,
the customer will pay any damages awarded against TechMeridian, plus
costs and reasonable attorney's fees.
Disclaimer
of Responsibility
TechMeridian is under no duty to look at
each customer's or user's activities to determine if a violation of
the AUPs has occured, nor do we assume any responsibility through our
AUPs to monitor or police Internet-related activities. TechMeridian
disclaims any responsibility for any such inappropriate use and any
liability to any person or party for any other person's or party's
violation of this policy.
All
Sub-Networks, resellers and managed servers of TechMeridian must
adhere to the above policies. Failure to follow any term or condition
will be grounds for immediate Cancellation.
INDIRECT
OR ATTEMPTED VIOLATIONS OF THE AUPs AND ACTUAL OR ATTEMPTED
VIOLATIONS BY A THIRD PARTY ON YOUR BEHALF, SHALL BE CONSIDERED
VIOLATIONS OF THESE AUPs BY YOU.
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